An AI chatbot is a privacy notice’s hardest case: users type free text that can contain anything personal, and that text is usually relayed to a third-party model. A generic website privacy policy rarely explains this clearly. The AI Chatbot Privacy Notice Generator produces a notice written specifically for that data flow.
Why a chatbot needs its own privacy notice
Most privacy policies describe structured data flows: a form collects a name and email, which is stored in a CRM. A chatbot is different in two ways that most policies do not adequately address.
First, users type freely. A customer support chatbot receives messages like “I’m having trouble with my account since moving to Manchester in January” — combining location data, timing, and account context in a single unstructured input. Users are generally not thinking about privacy when they type; they are trying to get help. The notice should be explicit that messages may contain personal data even when the user does not intend to share it.
Second, the text goes to a third party. Unless you run a self-hosted model, every message is sent to an AI provider’s infrastructure to generate a response. This is third-party data processing that requires disclosure and, in most jurisdictions, a lawful basis. The notice must name the provider, state why the data is shared, and explain the contractual safeguards in place.
How it works
Enter your company name, the chatbot’s purpose, the AI provider you use, and your conversation retention period, then tick the categories of data you collect — messages, account identifiers, contact details, technical data, usage analytics, and cookies. The generator assembles a structured notice covering who you are and your controller role, what the chatbot is (including an automated-responses-may-be-inaccurate disclaimer), what data you collect, how and on what lawful basis you use it, the AI processing and third parties involved, retention, user rights, children, and changes.
The AI-processing section adapts to your provider: it names the provider, states that messages are sent only to generate a response, reflects that OpenAI and Anthropic API inputs are not used for training by default, and handles the self-hosted case where no third party receives the data.
The sections regulators look at first
AI and third-party processing — regulators and users want to know whether their messages are being used to train a model. The notice is explicit: API access from major providers typically does not use inputs for training by default, but you must confirm your specific contract and note it accurately.
Retention — chatbot conversations are frequently retained longer than necessary because no one sets an explicit deletion schedule. The notice requires a specific retention period. If you do not have one, use this as the prompt to set one before publishing.
Children — if your chatbot could be accessed by users under the minimum age for your jurisdiction, the notice must address this. The generator includes a children’s section for you to complete with your actual age threshold.
Tips and notes
Be honest and specific: name the provider, set a real retention period, and keep the line that automated responses may be inaccurate and are not professional advice.
Complete every bracketed placeholder, especially your privacy or DPO contact and the children’s age threshold for your market. Then confirm your AI provider’s current data-processing terms, since those change, and have the final notice reviewed against your actual processing and jurisdiction. This is a strong starting template rather than legal advice, and it is generated entirely in your browser, so nothing you enter is uploaded.